Home Support Plan
Computer support geeks, always there when you call them
Our fixed monthly service agreement includes all you need to support your digital lifestyle. Computer repair, support, software, and backup in a fixed monthly package.
Computers are a big part of our lives yet sometimes it can feel as if we have no one to support us in our day to day usage. Yes we can call a computer engineer to assist when there is a problem, but what if we just want to know how to change the line spacing in Microsoft Word, or to feel confident our PC is protected with good antivirus, or that our data is getting backed up every day. Perhaps we want to be confident that when our computers break there is not going to be a huge repair bill.
The Home Support Plan is an all-inclusive home computer support service providing advice, support, anti-virus, offsite backup and repairs all within the fixed monthly fee.
Advice: For advice on any IT related issue you can call, message or email your dedicated IT technician.
Support: After calling, messaging or emailing your computer technician we can log into your computer using remote access support software and assist in resolving your issue.
Antivirus: Keeping up with the best antivirus is not easy and can be expensive, but take the worry off your shoulders by including what we believe to be the best antivirus in the support plan.
Backup: Your data is critical to you, so we will configure a local backup of your data and help you to include your critical data in an offsite backup to our secure storage and then monitor your nightly backup for failures.
Repairs: All repair labour in our workshop is included in the Home Support Plan!
Onsite call outs and installations: If you need someone to come out to install new hardware, then you will receive our highly capable engineers at a 50% discount.
All this for £20 per month for the first computer in your household, and £12 per additional computer
Furthermore we also offer phone lines for £16.50 per month and broadband from £30 inc VAT per month